Learner Resources-BSBCMM301 Process customer complaints SLE ethics and privacy in an

ethics and privacy in an ICT environment ICTPRG402 Apply query language ICTPRG403 Develop data-driven applications ICTPRG404 Test applications ICTPRG405 Automate processes ICTPRG410 Build a user interface ICTPRG414 Apply introductory programming skills in another language ICTPRG415 Apply skills in object-oriented design ICTPRG419 Analyse software requirements ICTPRG430 Apply introductory object-oriented language skills Elective units ICTDBS403 Create basic databases ICTICT404 Use online learning tools ICTICT408 Create technical documentation ICTICT420 Develop client user interface ICTPMG401 Support small scale ICT projects ICTPRG407 Write script for software applications BSBWHS304 Participate effectively in WHS communication and consultation processes BSBCRT401 Articulate

implement and monitor energy management MSS405087 Investigate energy management as a business issue If you require RPL Kits with comprehensive benchmarking

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF306 Prepare sports turf surfaces for play AHCTRF307 Construct turf playing surfaces AHCTRF308 Establish turf AHCTRF310 Monitor turf health AHCTRF311 Renovate sports turf AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPGD203 Prune shrubs and small trees AHCSOL401 Sample soils and interpret results AHCWRK305 Coordinate work site activities If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBCMM301 Process customer complaints SLE ethics and privacy in anOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all